Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Italian-speaking Solutions Consultant to join one of the fastest growing and innovative digital solution providers in Greece! In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.
If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.
Key Responsibilities
- Handle customer inquiries for Italian speaking customers via Inbound calls, Email and Chats.
- Resolve complaints professionally to maintain high customer satisfaction.
- Troubleshoot security-related issues, including account access, threats, vulnerabilities, and software problems
- Accurately document all customer interactions in the CRM system.
- Collaborate with internal teams to improve product support and customer service processes.
- Native-level fluency in Italian (both written and spoken) is essential.
- A minimum English proficiency of B2 is required.
- Strong communication and problem-solving skills.
- Comfortable using computers and willing to learn new software tools.
- Ability to work in a team-oriented environment.
- Willingness to relocate and live in Greece.
- Competitive Monthly Salary,
- 2 Extra Salaries per year, in the form of a 13th and 14th Salary.
- Monthly Performance Bonus, rewarding you for your dedication
- Fully Paid Relocation: Flight, Transfer & Hotel Included
- Continuous support during and before your relocation to Greece
- Stable career development opportunities within a multinational conglomerate
- Fully Paid Training,
- Health Insurance,
- And Much More..
